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FAQs

What's my order status means?

On Hold

You have completed your order request but no payment made. When you are seeing this, you can pay your order as your preferred payment method during the checkout.

Pending Payment

You made a payment and not yet confirmed. You can confirm your payment here. Please wait for a moment

Processing

The order has been paid and verified. And your goods will be dispatched soon.

Completed

Your goods has been dispatched to courier service.